Rawi (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Rawi. This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Rawi. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Rawi, that is responsible for your information under this Privacy Policy.
• Country: Where Rawi or the owners/founders of Rawi are based, in this case is Jordan.
• Customer: Refers to the company, organization or person that signs up to use the Rawi Service to manage the relationships with your consumers or service users.
• Device: Any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit Rawi and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: Refers to those individuals who are employed by Rawi or are under contract to perform a service on behalf of one of the parties.
• Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: Refers to the service provided by Rawi as described in the relative terms (if available) and on this platform.
• Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: Rawi’s site, which can be accessed via this URL: https://rawi.ai
• You: A person or entity that is registered with Rawi to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This may include:

• Name / Username
• Phone Numbers
• Email Addresses
• Mailing Addresses
• Job Titles

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
• To administer a contest, promotion, survey or other site feature
• To send periodic emails

When do we use information from third parties?

We may receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Rawi customer, we may receive information from a third party that provides automated fraud detection services.

We will also collect End User Data necessary to provide the Rawi services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from those social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, credit card processing, and customer service. We will likely share your personal information with these third parties to enable them to perform these services for us and for you.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), and to comply with applicable court orders, laws, rules and regulations in Jordan.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Rawi to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Rawi or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

Rawi is incorporated in Jordan. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Can I update or correct my information?

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications, or (3) delete the personally identifiable information maintained about you on our systems by cancelling your account. Such changes will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such a change. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections.

Governing Law

This Privacy Policy is governed by the laws of the Hashemite Kingdom of Jordan without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in Amman, Jordan in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using Rawi, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Kids' Privacy

We do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA). This section of our Privacy Policy will explain how and why this data is collected, and how we maintain this data under protection. The GDPR is relevant to any company operating globally, and we have implemented GDPR controls as our baseline standard for all our operations worldwide. If you are a resident of the EEA, you have the right to access, update, retrieve, and remove your personal data.

Your Rights Under Jordanian Law

In accordance with the Jordanian Personal Data Protection Law No. 24 of 2023, you have certain rights regarding your personal data. Subject to legal limitations, these rights include:

• The Right to Access: You have the right to request copies of your personal data from us.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict or Object to Processing: You have the right to request that we restrict or object to the processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Contact Us

Don't hesitate to contact us if you have any questions.

Via Email: legal@rawi.ai

Rawi hereby grants you access to https://rawi.ai (“the Website”) and invites you to purchase the services offered here.

Definitions and key terms

To help explain things as clearly as possible in this EULA, every time any of these terms are referenced, they are strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Rawi, that is responsible for your information under this EULA.
• Country: Where Rawi or the owners/founders of Rawi are based, in this case is Jordan.
• Service: Refers to the service provided by Rawi as described in the relative terms (if available) and on this platform.
• Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website/Application: Rawi’s site and any associated software or services, which can be accessed via this URL: https://rawi.ai.
• You: A person or entity that is registered with Rawi to use the Services.

Introduction

This End User License Agreement (the “Agreement”) is a binding agreement between you (“End User”, “you” or “your”) and Rawi (“Company”, “we”, “us” or “our”). This Agreement governs the relationship between you and us, and your use of the Company's Website and Services. Throughout this Agreement, End User and Company may each be referred to as a “Party” or collectively, the “Parties”.

If you are using the Website on behalf of your employer or other entity (an “Organization”), then the terms “End User”, “you”, and “your” shall apply collectively to you as an individual and to the Organization. If you use, or purchase a license to, the Website on behalf of an Organization, you hereby acknowledge, warrant, and covenant that you have the authority to bind the Organization to the terms of this Agreement.

By accessing or using the Website you: (a) acknowledge that you have read and that you understand this agreement; (b) represent that you are of sound mind and legal age to enter into a binding agreement; and (c) accept and agree to be legally bound by the terms and conditions of this agreement.

If you do not agree to these terms, do not access or use the Website.

The Website and its associated Services are licensed, not sold, to you by Rawi for use strictly in accordance with the terms of this Agreement.

License

Subject to the terms of this Agreement, Rawi grants you a limited, non-exclusive, revocable, and non-transferable license to access and use the Website and its Services strictly in accordance with this Agreement.

Restrictions

You agree not to, and you will not permit others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party.
• Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Application.
• Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Rawi or its affiliates, partners, suppliers or the licensors of the Application.

Intellectual Property

All intellectual property rights, including copyrights, patents, trademarks, service marks, trade secrets, and other confidential information (collectively, “Intellectual Property Rights”) that are part of the Website are and shall always remain the exclusive property of Rawi (or of its suppliers or licensors, if applicable). Nothing in this Agreement grants you a license to Rawi’s Intellectual Property Rights. You agree that this Agreement conveys a limited license to use Rawi’s Intellectual Property Rights, solely as part of the Service, and your use of any of Rawi’s Intellectual Property Rights independently of the Service shall be considered an infringement.

You (or your Organization, as applicable) shall retain ownership of all Intellectual Property Rights in and to the work products that you create through or with the assistance of the Service.

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to Rawi with respect to the Application shall remain the sole and exclusive property of Rawi. Rawi shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Modifications and Updates to Application

Rawi reserves the right to modify, suspend or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without liability to you. Rawi may from time to time provide enhancements or improvements to the features/functionality of the Application ("Updates"). You agree that Rawi has no obligation to provide any Updates or to continue to provide or enable any particular features of the Application.

Term and Termination

This Agreement shall remain in effect until terminated by you or Rawi. Rawi may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice. This Agreement will terminate immediately, without prior notice from Rawi, if you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting your account and ceasing all access to the Website. Upon termination, you shall cease all use of the Application.

Indemnification

You agree to indemnify, defend and hold harmless Rawi and its officers, directors, employees, agents, and affiliates from and against any and all losses, damages, liabilities, claims, actions, judgments, costs, or expenses, including reasonable attorneys’ fees, arising from or relating to: i) your use or misuse of the Service; ii) your failure to comply with any applicable law; or iii) your breach of this Agreement.

No Warranties

The Application is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Rawi expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Rawi provides no warranty that the Application will meet your requirements, operate without interruption, be error-free, or that its servers or emails are free of viruses or other harmful components. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Rawi under any provision of this Agreement and your exclusive remedy shall be limited to the amount actually paid by you for the Application. To the maximum extent permitted by applicable law, in no event shall Rawi be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not to, damages for loss of profits, loss of data, business interruption, or personal injury) arising out of the use of or inability to use the Application.

Severability and Waiver

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. No failure to exercise a right or power under this Agreement shall operate as a waiver of that right or power.

Amendments to this Agreement

Rawi reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Application after any revisions become effective, you agree to be bound by the revised terms.

Governing Law

The laws of the Hashemite Kingdom of Jordan, excluding its conflicts of law rules, shall govern this Agreement and your use of the Application. You agree to the exclusive jurisdiction of the courts located in Amman, Jordan to resolve any dispute arising from this Agreement.

Geographic Restrictions

The Company is based in Jordan and the Service is provided for access and use globally. However, you are solely and exclusively responsible for compliance with your local laws if you use the Website from outside Jordan.

Entire Agreement

This Agreement constitutes the entire agreement between you and Rawi regarding your use of the Application and supersedes all prior and contemporaneous written or oral agreements between you and Rawi.

Contact Us

Don't hesitate to contact us if you have any questions regarding this EULA.

Via Email: legal@rawi.ai

Rawi hereby grants you access to https://rawi.ai (“the Website”) and invites you to purchase the services offered here.

Definitions and key terms

To help explain things as clearly as possible in this Disclaimer, every time any of these terms are referenced, they are strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Rawi, [Your Company's Legal Name and Registration Number], that is responsible for your information under this Disclaimer.
• Service: Refers to the service provided by Rawi as described in the relative terms (if available) and on this platform.
• Website: Rawi’s site, which can be accessed via this URL: https://rawi.ai
• You: A person or entity that is registered with Rawi to use the Services.

Limited liability

Rawi endeavors to update and/or supplement the content of the website on a regular basis. Despite our care and attention, content may be incomplete and/or incorrect.

The materials offered on the website are offered without any form of guarantee or claim to their correctness. These materials can be changed at any time without prior notice from Rawi.

Particularly, all prices on the website are stated subject to typing and programming errors. No liability is assumed for the implications of such errors. No agreement is concluded on the basis of such errors.

Rawi shall not bear any liability for hyperlinks to websites or services of third parties included on the website. From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.

Errors and Omissions Disclaimer

Rawi is not responsible for any content, code or any other imprecision.

Rawi does not provide warranties or guarantees.

In no event shall Rawi be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Rawi reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

General Disclaimer

The Rawi Service and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. Rawi is a distributor and not a publisher of the content supplied by third parties; as such, Rawi exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Rawi Service.

Without limiting the foregoing, Rawi specifically disclaims all warranties and representations in any content transmitted on or in connection with the Rawi Service or on sites that may appear as links on the Rawi Service, or in the products provided as a part of, or otherwise in connection with, the Rawi Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Rawi or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Rawi does not warrant that the Rawi Service will be uninterrupted, uncorrupted, timely, or error-free.

Copyright Disclaimer

All intellectual property rights concerning these materials are vested in Rawi. Copying, distribution and any other use of these materials is not permitted without the written permission of Rawi, except and only to the extent otherwise provided in regulations of mandatory law, unless otherwise stated for certain materials.

Testimonials Disclosure

Any testimonials provided on this platform are opinions of those providing them. The information provided in the testimonials is not to be relied upon to predict results in your specific situation. The results you experience will be dependent on many factors including but not limited to your level of personal responsibility, commitment, and abilities.

We will give honest testimonials to our visitors. The testimonials displayed are individual experiences, reflecting real-life experiences. They are not necessarily representative of all of those who will use our products and/or services. Rawi does not guarantee the same results as the testimonials given on our platform.

Your Consent

We've updated our Disclaimer to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Disclaimer and agree to its terms.

Changes To Our Disclaimer

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Disclaimer. If you do not want to agree to this or any updated Disclaimer, you can delete your account.

Contact Us

Don't hesitate to contact us if you have any questions.

Via Email: legal@rawi.ai